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Testimonials’

We have over the years received many written and verbal testimonials from residents, relatives, visitors and visting professionals commenting on the service that we provide. There are far too many to include them all but here are a few that provide an independent insight to the service we provide:-

Anne – July 2012

Dear Eves

I’m writing on behalf of the family to thank you and Mum’s carers for all you did for her over the short period of time that she was living in the White House.

Mum may not have acknowledged the fact, but we were very aware that if it hadn’t been for you and your staff, she would have been back in Bodmin Hospital (which she hated) within a couple of weeks and would have died sooner.

It was a relief to us to discover that, contrary to what the press would have one believe, not all care homes are poor and all carers are rogue brutes! As far as I’m concerned, Mum was treated with respect and great care, and I shall be forevergrateful to you all.

With best wishes,

Yours sincerely,

Anne

Joan – June 2012

Dear Eves and Mel

Thank you so much for all your care, and the rest of the staff, that you gave to my dear Peter. He was always happy in White House and I’m sure he would have liked to thank you too!

He just went to sleep in NO pain thankfully.

Also thank you attending his funeral – yes it was a wonderful service, NOT SAD and just what he would have wanted.

Best wishes to you ALL

Joan

Betty – May 2012

Thank you so much for all your kindness, nothing was too much trouble for your attention I was so appreciative of your help I shall miss you all.

I am so sorry I could not get the chocolates I wanted for you so please buy some with the enclosed.

Once again all my thanks.

Love from

Betty

Hazel – April 2012

Dear Eves and Melanie

We were so touched to hear that you went to my dear Dad’s Funeral recently.

My son and I were never able to visit him when he stayed with you at the White House, but we know from Mum, my husband and other family members how well – cared for he was, with kindness and compassion, and what a lovely home you provide for the people you care for.

Thank you, all best wishes from

Hazel

Cathy – March 2012

To all the staff at the White House

I can never thank you all enough for taking such good care of my mum Enid last year.

Here is my donation to the Staff Fund which matches the amount I raised for the residents on the Ten Tors.

If there are no other ideas, it should at least help towards a good party at Christmas!

Thank you all again

Cathy

Mary – February 2012

To Eves and all staff at the White House

Thank you for looking after me.

Best wishes from

Mary

Shirley and Hedley – January 2012

Dear Eves, Mel and everyone at the White House

Just a few lines to say thank you for looking after Mum, when we were on our “Hols”.

Thank you all for being so kind and caring and making life a lot easier for us.

Also thank you for coming to the funeral. It was good to see you there.

Yours sincerely,

Shirley and Hedley